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Repository | Buch | Kapitel

228045

Unfinished business in conflict resolution

John Burton

pp. 328-335

Abstrakt

The general thesis of "analytical problem-solving facilitated conflict resolution" is that parties to a conflict are able to find agreed options or means by which to cooperate in achieving their goals once they have made a complete analysis of the problems in their relationships. Such an analysis includes perceiving accurately the depths of feelings and the frustrations experienced by each other, and the extent to which apparently hostile behaviors are the consequence of environmental constraints.

Publication details

Published in:

Burton John, Dukes Frank (1990) Conflict: readings in management and resolution. Basingstoke, Palgrave Macmillan.

Seiten: 328-335


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DOI: 10.1007/978-1-349-21003-9_19

Referenz:

Burton John (1990) „Unfinished business in conflict resolution“, In: J. Burton & F. Dukes (eds.), Conflict: readings in management and resolution, Basingstoke, Palgrave Macmillan, 328–335.